Roles & Responsibilities

Library & Archives Solutions Pte Ltd (LAAS), incorporated in 2000, is a wholly-owned company of the National Library Board (NLB) Singapore. It was created to be the sole distributor of products and services of NLB. The Company reaches out to the library industry to exert leadership in library innovations, as well as provides assistance to libraries that wish to expand their services and grow their capabilities. It also aims to provide productivity tools to reduce the cost of operations for clients, and to enable libraries to embrace digital technology to better serve users.

Duties and Responsibilities :

• Providing quality customer service to library patrons, including assisting with patron enquiries, including those related to library collections and equipment.
• Promoting the library collection by setting up and periodically refreshing library book displays and library posters.
• Prepare programme logistics and conduct library programmes as planned by the librarian.
• Escalating problems with the library systems and equipment to relevant stakeholders if such problems cannot be solved by the library officer.
• Promoting the library collection by setting up and periodically refreshing library book displays and library posters.
• Promoting usage of the libraries through channels such as social media.
• Tracking and managing items received for the libraries.
• Sorting returned library items and performing shelf-reading duties.
• Working with facilities agents to ensure that the libraries are well-maintained.
• To con patrols of the premises, and report theft, vandalism and manage inappropriate behaviour within the premises.
• To manage lost and found properties in accordance with established procedures.
• Manage and provide logistics and support on VIP visits and events held within the premises.
• To render assistance/first-aid to visitors and perform crowd control.
• To respond to any outbreaks of fire and act as an Emergency Response Team (ERT) before the arrival of the SCDF Fire Brigade.

Qualifications:

• The library officer shall possess a recognized diploma, preferably in either Library Management & Curation / Information Sciences / Certificate in Library Management.
• The library officer shall also possess at least three (3) years of experience in a similar capacity.
• The library officer shall also preferably be qualified in first-aid and CPR

Working hours : 8am to 5:30pm (Mon to Thur), 8am to 5pm (Fri).

Central Bukit Tamah (MRT : Downtown Line / Circle Line)

Interested applicants, please email your detailed resume, stating your current and expected salary, date of availability and contact number to: enquiry@laas.com.sg

Interested candidates are invited to apply online. Only shortlisted candidates will be notified. Thank you for applying.

Let’s grow together.