Duration

1 Day | 9:00 am to 5:00 pm

Location

National Library Building, 100 Victoria Street, Singapore 188064

Overview

Libraries rely on strong partnerships to extend their reach, strengthen community engagement, and deliver meaningful programmes and services. This practical workshop equips Library Staff/Librarians to build sustainable relationships with community partners, effectively, and navigate challenges in collaborative environments.

The workshop is anchored on the Soundwave® framework, a sociometric communication tool that helps participants recognise how their preferred conversational ‘voices’ influence the way others think, feel and act. Each participant will complete a Brilliance 3 assessment to identify their three most frequently used voices from the nine-voice model.

Full Day Workshop Outline

Morning

Afternoon

Workshop introduction and energiser
Introduction to Soundwave® and the nine voices
Skilful, under- and over-use of each voice and its impact
Connecting with others through the Arc of Connection®

Overcoming challenges faced by Library Managers in partnership initiatives
Targeted conversations to build trust, credibility and mutual value
Application through role-play and other exercises

Learning Objectives:

Gain self-awareness of their communication style and its impact on others.
Understand the nine Soundwave® voices and flex between them appropriately.
Target conversations with greater clarity, intention and impact when engaging potential partners.
Apply partnership management strategies that support overall partnership management scheme.

Learning Outcomes:

Through guided practice, role play and reflection, participants will learn to flex less-used voices, avoid passive or accentuated use, and hold more intentional conversations that build trust, credibility and mutual value with community partners.

Pre-requisites:

Participants will complete the SoundWave™ survey, which takes approximately 20 minutes 2 weeks prior to the course commencement.

If you’d like a customised corporate run designed specially for your organisation, we’d be happy to help. Please reach out to us at enquiry@laas.com.sg and we’ll be glad to discuss the details further.

Courses

Course List